How to Manage Customers' Scores on Leanbe
Leanbe allows calculating scores for customers to define the importance of each of them which at the same time affects the scores of the ideas. Steps to manage the customer score To access the customers' list, from your Leanbe Dashboard, open the Discovery section and click Customers. (https://storage.crisp.chat/users/helpdesk/websiFew readersHow to Manage Ideas on Leanbe
Ideas are a great way to get in touch with your team members and users so they can share their thoughts about the product by adding appropriate ideas or upvoting them. Ideas can be shown on the portal and widget. The ideas section consists of New Requests and Ideas subsections. Let's check each subsection one by one. New requests Requests get collected via different channels ( Slack, Intercom ), Portal and Chrome extension. Once collected you can either ignore the request to be saved onFew readersHow to Manage Competitors on Leanbe
Leanbe offers a report on Competitors. This will help to keep up with the market trends. The Competitors need to be added manually so Leanbe can automatically track the data which will save a lot of time and resources. Steps to create a competitor From your Leanbe Dashboard, open the Discovery section, the Competitors subsection and click Create competitor. Fill in the competitorFew readersHow to Manage Customers on Leanbe
It is possible to track customers on Leanbe. Customers get collected when: the user submits an idea request or upvotes it via portal/widget, submits an idea request via different channels (Slack, Intercom etc.). Moreover, it is possible to use the HubSpot integration to import your HubSpot contacts into your Leanbe account as well. In addition, you can identify your customers using the Leanbe embed code as explained here (/en/article/how-to-identify-customers-and-track-actions-via-embed-codeFew readersHow to Manage Ideas' Scores on Leanbe
Idea prioritization is one of Leanbe's key features. Every idea has a score depending on the users who upvoted or submitted them, and many other modifiers, which will be discussed in this tutorial. Steps to manage the idea score From your Leanbe Dashboard open the Discovery section, Ideas subsection. (https://storage.crisp.chat/users/helpdesk/websiteFew readers